Before purchasing a product she:

  • Compares multiple marketplaces

  • Reads reviews

  • Searches for coupon codes

  • Checks seller credibility

  • Watches recommendation videos

Emily Carter-

27 Years Old

Marketing Professional

Mobile-First Shopper

Zifup is a shopping-first browser designed to simplify the modern online shopping journey. As shoppers increasingly switch between marketplaces, reviews, social media, and coupon sites before making a purchase, traditional browsers offer little support beyond navigation.

Zifup bridges this gap by helping users discover products, compare prices, find savings, and make more confident purchasing decisions—all within a single browsing experience. What began as a coupon-focused concept evolved into a new category of browser built specifically for shopping.

Overview

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Role: Senior UX/UI Designer & UI Lead

Duration: 12 Months

Platform: Android & iOS

Team: Started as Solo Designer → Expanded to Design Team

Status: Phase 1 Live

The project began with a simple goal:

"How can we help users save more money while shopping online?"

Initially focused on coupons and discounts, early research revealed a bigger challenge. Users weren't struggling to find deals—they were struggling to make confident purchasing decisions.

The Opportunity

The Opportunity

The modern shopping journey looked something like this:

What should have been a quick

purchase often turned into a

maze of tabs, reviews, comparisons, and second guesses.

Users weren't struggling to complete transactions—they were struggling to reach a decision.

Buying was easy.

Feeling confident enough to buy was the real challenge.

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Understanding the Problem

Understanding the Problem

This led to a critical strategic insight:

  • The primary challenge in online shopping is not finding the lowest price.

  • It is building enough confidence to make a purchase decision.

My Role

As Senior UX/UI Designer and UI Lead, I was involved from the earliest stages of product definition through Phase 1 launch.

Research

To understand how people

shop

  • User Interviews

  • Shopping Behaviour Studies

  • Browser Behaviour Analysis

  • Journey Mapping

  • Competitive Audits

  • Product Benchmarking

Age Group: 22–40

Geography: India

Mixed Gender

Mobile-first users

Participants

Key Findings

Shopper Archetypes

Shopper Archetypes

Persona

Her goals:

  • Save money

  • Make confident purchases

  • Avoid fake sellers

  • Compare products quickly

Her frustrations:

  • Too many tabs

  • Coupon hunting

  • Information overload

  • Decision fatigue

One of the most critical challenges was defining the product category itself.

Zifup needed to seamlessly combine the capabilities of a browser, a marketplace assistant, and a shopping companion within a single experience.

While traditional browsers enable navigation and marketplaces facilitate transactions, Zifup was designed to support decision-making throughout the shopping journey.

This led to its core positioning:

Defining a New Product

Defining a New Product

Let's get to the

fun part

Homepage Evolution

Homepage Evolution

By strategically combining the capabilities of a browser, a marketplace, and a shopping assistant into a single experience, I established the foundation for Zifup’s product ecosystem and defined the core direction for the platform’s future growth.

Information Architecture

Design System

As UI Lead of the project,

I created the design system used across the product. Included:

  • Design Tokens

  • Typography System

  • Elevation System

  • Reusable Components

  • Marketplace Icon Library

The system was built to scale with future product growth

Deliverables included:

  • 200+ Marketplace Icons

  • Shared Component Library

  • Cross-platform Design Foundations

Product comparison

Auto apply coupons

Voucher Hub

Universal cart

Features

Launched

back

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button

✨ Hey there!

Every great experience deserves the right canvas.

This page is currently enjoying a little makeover for your screen size while I carefully adapt it to ensure every detail, interaction, and bit of storytelling shines exactly as intended.

While I sprinkle a little responsive-design magic behind the scenes, feel free to explore the rest of my portfolio. If you're curious to experience this page in its full glory, the desktop version has all the bells, whistles, and creative details waiting for you.

Thanks for stopping by! 🌼

✨ Hey there!

Every great experience deserves the right canvas.

This page is currently enjoying a little makeover for your screen size while I carefully adapt it to ensure every detail, interaction, and bit of storytelling shines exactly as intended.

While I sprinkle a little responsive-design magic behind the scenes, feel free to explore the rest of my portfolio. If you're curious to experience this page in its full glory, the desktop version has all the bells, whistles, and creative details waiting for you.

Thanks for stopping by! 🌼

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